In 2023 the consumer group Which? looked at the first page of Etsy results across furniture, toys and clothing, filtered to handmade only, and ran reverse image searches on what came back. Of 192 items, 23 turned out to be on sale elsewhere online, and all but two were more expensive on Etsy. One children’s book listed at £27.98 was available on Alibaba for £4. Only two sellers in the sample disclosed that another company helped make the item, and researchers could not find evidence that the named companies existed.
None of this necessarily breaks any rules. A seller can describe a mass-produced item as handmade provided they had a hand in the design and say so on the listing. That’s the problem. The word has no enforceable meaning, so it can be technically true and still tell a buyer nothing.
An ArtisanCheck seal carries a number. Type it in and you see who made the product, where, and what we verified before the seal went on.
Handmade included. It is a claim on our list, with a definition of its own: the steps that turn materials into the product are done by hand, by the maker or the maker's own team, in premises the maker controls. A product designed here and manufactured elsewhere is refused by name, however much of the design was the maker's own — which is the arrangement the word is usually covering for.
Source: Which? — “Etsy sellers duping buyers with ‘handmade’ items”, April 2023. Also reported by The Guardian.